⚙️Privacy Policy

Privacy Policy

Last Updated: October 2025
ModelVerse — Premium Wooden Model & DIY Building Kit Store

At ModelVerse, your privacy is our top priority. We respect the trust you place in us when shopping for your favorite wooden models and DIY building kits, and we’re committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and safeguard your data when you visit our store, purchase our products, or interact with our services.
By using our website or placing an order, you agree to the terms described below.

1. Information We Collect

We collect information to process your orders and improve your shopping experience.

A. Personal Information
When placing an order or creating an account, we may collect:

• Full name

• Email address

• Billing and shipping details

• Order preferences and history

B. Payment Information
All payments are processed securely through trusted third-party providers (e.g., PayPal, Amazon Pay, or credit card processors).
ModelVerse does not store or directly handle credit card data.

C. Technical Information
When visiting our website, we automatically collect:

• IP address

• Browser and device type

• Operating system and referral source

D. Cookies
We use cookies to:

• Keep your cart active

• Improve site navigation

• Personalize your experience

You can disable cookies in your browser, though some features may not function properly.

2. How We Use Your Information

We use your data for legitimate business purposes only:

• To process and deliver orders

• To provide customer support

• To send order updates and notifications

• To improve products and website performance

• To prevent fraud and enhance security

We never sell or rent your personal information.

3. How We Share Information

We share limited data only with trusted service providers, including:

• Payment processors (for secure transactions)

• Shipping carriers (for delivery)

• Email service providers (for updates and confirmations)

All partners are contractually required to protect your data and comply with privacy laws.

4. Data Security

We use industry-standard security measures, including:

• Encrypted HTTPS connections

• Secure payment gateways

• Routine system updates and audits

While no system is 100% secure, we take every reasonable step to safeguard your information.

5. Data Retention

We retain your data only as long as necessary to:

• Complete orders

• Comply with legal obligations

• Resolve disputes

After that, personal data is securely deleted or anonymized.

6. Your Rights

Depending on your location, you may:

• Request access to or correction of your data

• Request deletion (subject to legal exceptions)

• Opt out of marketing emails

• Request data portability

Contact us anytime at service@ModelVerse.com for assistance.

7. Children’s Privacy

Our products are intended for collectors, hobbyists, and DIY enthusiasts.
ModelVerse does not knowingly collect data from children under 13.
Parental supervision is advised when minors use our website or build kits.

8. Third-Party Links

Our website may contain links to other websites.
We are not responsible for their privacy practices — please review their policies before sharing information.

9. Cookies & Preferences

We use:

• Essential Cookies: for site function and checkout

• Analytics Cookies: to improve store performance

• Marketing Cookies: for optional promotions

You can adjust cookie preferences anytime in your browser settings.

10. Policy Updates

We may update this policy occasionally to reflect new laws or services.
When we make significant changes, we’ll update the date above or notify you by email.

11. Contact Us

For privacy questions or requests, please contact:
📧 service@ModelVerse.com
Our team responds within 1–2 business days.

12. Our Promise

At ModelVerse, we craft more than wooden models — we build trust.
We handle your data with the same precision and care we bring to every laser-cut piece.
Thank you for being part of our creative community.